Built by people who have worked the claims themselves

Medical billing and revenue cycle management, run by a team whose background is in coding, claims processing, and payer follow-up.

Structure
US entity, trained delivery team

FlowClaim RCM LLC holds the client relationship and the compliance obligations. Delivery runs under direct supervision, under the same HIPAA safeguards.

How we are structured

How FlowClaim is structuredA US-registered entity holds the client relationship, contracts, BAA and compliance obligations, and directly supervises a trained delivery team that handles coding, charge entry, claim submission and AR follow-up. Both sit inside one set of HIPAA safeguards.One set of HIPAA safeguards across bothFlowClaim RCM LLCUS-registered entityClient relationshipContracts and BAAAccount managementCompliance obligationsTrained delivery teamUnder direct supervisionCoding and charge entryClaim submissionAR follow-up and appealsPayer follow-upSupervision, training, and access control run across the boundary

FlowClaim RCM LLC is a US-registered entity that owns the client relationship, the contracts, and the compliance obligations. Day-to-day billing work, coding, charge entry, claim submission, AR follow-up, is carried out by a trained delivery team operating under our direct supervision and under the same HIPAA safeguards as any US-based team. This structure is common across the RCM industry because it lets us keep pricing reasonable without cutting corners on accuracy or turnaround. Every coder and biller on the team is trained specifically on US payer rules, not billing in general.

Our background

Our team’s experience is in medical billing specifically: certified coding, claims processing, denial management, and payer follow-up across a range of specialties. We built FlowClaim because we kept seeing the same problems at practice after practice, eligibility skipped, authorizations missed, denials written off instead of appealed, and wanted to run an operation that fixes those problems by default rather than charging extra to fix them later.

What we commit to

Accuracy over speed

A claim submitted fast and wrong costs more time than one submitted a day later and clean.

Report what we actually did

Our reporting reflects real claim activity, not a summary written to look busy.

Fix the root cause

A denial pattern gets traced back to where it started, not just corrected and resubmitted repeatedly.

Security and compliance

We operate under a signed Business Associate Agreement with every practice we work with. Access to PHI is limited by role, all transmission is encrypted, and system access is logged. Staff complete HIPAA training on a recurring schedule, not once at hiring. Full detail is on our HIPAA compliance page.

What we will not do

We will not upcode a claim to increase collections, and we will not code around a documentation gap instead of querying the provider. We will not pursue aggressive or misleading patient collections tactics, and we will not sit on a credit balance past the point it should be refunded. If a practice asks for any of that, we will say no.

Want to see how we would handle your billing specifically?

Start with the free audit. You get a written findings report either way, whether you engage us or not.